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FAQ

  • How do I get the correct fit for my dog?
    Dogs come in all shapes and sizes, so going by weight alone won’t give you an accurate fit. The most important measurement is your dog’s chest. Here’s how to measure: Use a soft fabric tape measure to find the chest size—wrap it around the widest part of your dog’s chest, right behind the front legs. Don’t have a fabric tape? No problem—use a phone charging cord or a small rope, then measure the length with a standard tape measure. Fit Tip: If your dog falls between sizes, we recommend sizing up for the best fit.
  • Can I Use Several Discount Codes In One Order?
    Only one code can be used per order at this time. *If your promo code is not working, please try clearing your browser cache or try using a different web browser. if the code is still not working, please contact us via rekoileoutdoors@gmail.com. We will do our best to assist you at that time!
  • Can I Change Or Cancel My Order?
    Because we strive to get your order shipped as quickly as possible, we cannot change or cancel an order once it has been shipped.
  • How Do I Track My Order?
    We will email your tracking information as soon as your order has shipped. usually, you will receive the tracking number one day after we have shipped your order. You can click on the "Carrie" link for order status. If you have not received your tracking information, please email rekoileoutdoors@gmail.com.
  • How Do I Return An Item?
    If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. please provide your order number and pictures of the dog vest. Item must be in original sellable condition to be eligible for return. Our customer service team will review the return request and will send further instructions if the return is approved. If you have an item that needs to be returned, please reach out to rekoileoutdoors@gmail.com.
  • Promotion And Discount Codes
    You can enter the promo code during checkout at any time. You can find the code box on the left-hand side on the homepage if you follow us. *Please note that only one promotion or discount code can be applied.
  • What’s the difference between the Original and the 2.0 Waterfowl Dog Vest?
    The 2.0 Waterfowl Vest includes several key upgrades over the Original. We added an industrial-grade hook-and-loop (Velcro) system that stands up to harsh conditions and makes cleaning out debris much easier than traditional closures. It also features a waterproof tracking pocket for devices like an AirTag, and a reinforced backing under the handle to improve durability and strength during retrievals or lifts.
  • What is the "Perfect Fit Policy"?
    Our Perfect Fit Policy is the foundation for keeping your dog safe and comfortable. If your vest doesn’t fit just right, we’ll work with you to get the correct size—quickly, hassle-free, and yes, free—as long as you contact us within 20 days of receiving your order. We offer easy exchanges, full refunds, and even custom extension options if your dog needs an in-between fit. Just reach out with your order number, a photo of your dog in the vest, and the size you ordered. We’ve got your back—and your dog’s too.
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